A skilled training facilitator is a catalyst for learning. They make learning engaging, effective, relevant, and applicable by recognizing how participants’ needs and preferences influence learning outcomes. They work to create an optimal learning environment to meet those needs and preferences, building rapport among participants and using appropriate delivery methods. Successful trainers rely on intentional planning and execution to ensure learners acquire and apply new knowledge and skills. Without these steps, training experiences may not deliver meaningful results for organizations.

This certificate program gives you the foundational knowledge you need to become a learner-centered facilitator. Using a combination of learning science and proven training and facilitation techniques, you’ll gain the skills to meet learner needs, manage group dynamics, and create the right classroom environment. You’ll have the opportunity to put those skills into action by planning and delivering a practice training demonstration where you will receive feedback in real-time from your facilitator and peers. At the end of the program, you’ll be ready to plan and deliver training with confidence back on the job.